TAKING ORDERS FOR THE HOLIDAYS - NOW THROUGH DECEMBER 15TH!

FAQs


CHOICES
In each collection, the combination of patterns, the blend of textures and range of colors, is intended to be both exciting and harmonious. Each pillow is unique and has been designed to be pleasing and delightful on it's own and as part of a coordinated group of pillows. 

Please understand that your pillow or stack of pillows will be made up of some, but not necessarily all, of the fabrics pictured in the swatches that are part of a collection.

When purchasing Oh So Soho Pillows, you will receive a pillow/pillows that is/are representative of the cohesive collection but you will not be able to select specific combinations of fabric for each individual item ordered. We will try to honor but cannot guarantee fulfillment of any special requests.

DISCLAIMER
Oh So Soho Pillows are made using high quality, designer fabrics, that are available in limited quantities. This makes each collection distinctive but means that when we run out of yardage of a particular fabric, we may need to replace it with a different but similar fabric, without too much variance from the original color palette and of course, we will make every attempt to fulfill your order as expected.

Collections will be discontinued when fabric supplies are exhausted! But don't worry, we will be launching fabulous, new collections to expand the Oh So Soho Pillows catalog. 

MATERIALS
Oh So Soho Pillows are proudly designed and handmade in the U.S.A.
The fabrics are manufactured and imported from countries including but not limited to: China, Indonesia, Japan, Pakistan & South Korea.
All fabrics (except those that require dry cleaning) are pre-washed and ironed to prevent shrinkage. 
Oh So Soho Pillows are shipped with the completed fabric cover, that has double-piped edges, a concealed zipper and includes a high-density polyurethane foam insert. 


TECHNICAL
Our pillow insert is made in the U.S.A., from high-density polyurethane, open cell foam and according to the manufacturer, has a typical life of about 5-8 years depending on exposure to heat, light, moisture and wear & tear.

We are very aware that the materials we choose have an environmental impact and can affect our health and safety. That is why we have researched to find the right foam product with the best balance between price and earth-friendly options.

The knowledge that the materials you intend to bring into your home are certified to meet certain additive and emissions requirements can help you make informed decisions prior to purchase, and peace of mind after you have brought the product home.
 
Our foam inserts have a CertiPUR-US® Certification which means they are:
Made without ozone depleters

Made without PBDEs, TDCPP or TCEP (”Tris”) flame retardants
Made without mercury, lead, and other heavy metals
Made without formaldehyde
Made without phthalate softening agents
Have low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)

LOVE
Every attempt is made to ensure that all our products are vegan friendly.
If you do not love your purchase or there is a problem with your order, please contact us and we will be happy to resolve the issue. 
Please see our Policies page for full details on Shipping, Returns, Exchanges & Cancellations.
Thank you for choosing Oh So Soho Pillows!