TAKING ORDERS FOR THE HOLIDAYS - NOW THROUGH DECEMBER 15TH!

Policies


We love what we do and we want you to love your new Oh So Soho Pillows. 

SHIPPING
Ready to ship in 2-3 weeks.
We keep a small inventory on hand, so some orders may ship sooner.
Ships from New York, NY, United States.

RETURNS
We accept returns or exchanges, exceptions may apply.
Please contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
We accept cancellations within: 24 hours of purchase
Please contact us if you have any problems with your order. 

CONDITIONS OF RETURN
Buyers are responsible for return shipping costs. 
If the item is not returned in its original condition, the buyer is responsible for any loss in value.

PLEASE NOTE
Oh So Soho Pillows are a unique and distinctive product; each pillow is handmade from 3 different, coordinating fabrics.
When purchasing individual pillows, we cannot guarantee which 3 fabrics from the collection you will be receiving, although we will try to honor special requests.
Your purchase will contain some, but not all, of the fabrics shown in the swatches.
The colors of the fabrics may appear different from those in the photos because monitor/screen settings vary and do not give an accurate representation of hue.

The collections are handmade in limited quantities and when a line of fabric is finished we may not be able to replace it with the exact match but hope to find a fabric of similar color, texture, style or pattern that continues to convey the overall feel of the collection.
If 3 or more fabrics in a collection are no longer available we will discontinue that particular design but we will launch new, exciting collections in their place.